Website Maintenance, Site Security, and Support Services

Imagine a world with no more frustrating technical hurdles. Creative Bird actively
manages, hosts, and secures your website, so you can focus on growing your business.

Rated 4.9/5 – from 3k+ clients

We Provide Website Maintenance Expertise Across All Major Platforms

Maximize Business Potential
With Expert Website Maintenance Services

Enhance your site’s performance and security with our professional website design and maintenance services.

Performance Checkup

 Our intensive maintenance checklist ensures your website performs at its best. All the performance monitoring activities are scheduled through our automated CRM system. Through our CRM System, you will get a detailed reports on a monthly basis.

Fixes and Enhancements

To make your website bug free, we do regular bug fixes, website health checkups, and improvements. Our dedicated team takes care of any issue that arises through third-party plugins or by the core itself. Your issue would be resolved at the highest priority.

Content and Backup

The advantage of our maintenance program is that you can add, edit and update content as and when needed. We take a full website backup prior to any major update. If it is needed, the backup can be on-demand by the client. This will transition your website from a poor user experience to a much smoother and better user experience.

Functionality Check

We check whether all forms are working properly and whether inquiry emails are getting received. We also check for any broken links on the website and rectify it. Broken links are a bad sign for SEO, hence it helps to keep your SEO health score high.

Tech Support

 Our technical support team will constantly update you via our auto ticket management system. Also, our support team connects through calls or email as required. Through all the mediums, we ensure that the majority of tickets get resolved in 24-48 hours.

Hack & Virus Proof

Our Security implementations prevent and protect from hacking, malware, and viruses. In any disgraced situation of hack or malware, our team takes it on most priority to resolve the issue. And we’ll keep in sync with you unless it is 100% hack free.

Mobile & Browser Optimization

We guarantee that you won’t be penalized for not having a fully responsive website. If a section is not responsive, we address it so that it is.

Increase Conversion Rate

Our expertly-engineered Web Case service will boost your conversion rate by ensuring that everything works smoothly and efficiently.

Clarity of Deliverability

We make sure that you are getting what you pay for and that you are satisfied with the service we provide. We also make sure that you are kept up to date on the work we are doing on your site.

Transparent Pricing, Exceptional Value

Monthly

Annually

Basic
Maintenance

Small businesses or personal websites with minimal updates and maintenance needs.

Save 50% on Annual Terms

$99.99/mo

You will save $600 if you choose yearly plan.

Standard Maintenance

Growing businesses needing more frequent updates and advanced
security
Save 50% on Annual Terms

$199.99/mo

You will save $1200 if you choose yearly plan

Premium Maintenance

Medium to large businesses with complex websites requiring advanced optimization and security.

Save 50% on Annual Terms

$299.99/mo

You will save $1800 if you choose yearly plan

Ultimate Maintenance

Businesses seeking a fully managed service with unlimited support and continuous enhancements.

Save 50% on Annual Terms

$499.99/mo

You will save $3000 if you choose yearly plan

Client Testimonials

We treat our client’s businesses, like our own. And it shows.

Your questions, answered

Our website maintenance service includes a range of features such as regular software updates, security monitoring, backups, performance tuning, and technical support. The specific features vary by package, from basic updates and backups to advanced security, performance optimization, and unlimited support.

The frequency of updates and backups depends on the package you choose. For instance, the Basic Plan includes daily off-site backups, while more comprehensive plans offer real-time backups and frequent updates. Regular updates ensure your site remains secure and functional, while backups protect against data loss.

Our support options vary by package. The Basic Plan offers limited support with a set number of edits and basic technical assistance, while higher-tier plans provide unlimited support, including 24/7 ticket coverage and advanced troubleshooting.

Security monitoring and malware scanning are crucial parts of our service. The Basic Plan includes monthly security scanning, while higher plans offer advanced malware scanning and enhanced security features such as real-time monitoring and firewalls.

Yes, we can make changes to your website based on the package you choose. The Basic Plan includes a limited number of monthly edits, while higher plans offer more extensive support for content updates, design changes, and feature enhancements.

If a problem arises, our team will address it according to the support level included in your plan. Basic Plan customers receive limited support, while higher-tier plans offer more comprehensive troubleshooting and 24/7 support. For urgent issues, higher packages ensure quicker response times.

Yes, performance reports are included in our higher-tier plans. The Standard, Premium, and Ultimate Plans provide detailed monthly reports on website performance, including analytics, security status, and recommendations for improvements.

Off-site backups involve saving your website data to a remote server on a regular basis, typically daily. Real-time backups are more frequent, capturing changes as they occur to ensure minimal data loss in case of an issue. Higher-tier plans offer real-time backups for added protection.

Yes, our maintenance service includes domain and hosting support, helping manage and troubleshoot any issues related to your domain name or hosting environment. This ensures your site remains operational and performs well.

The right plan depends on your website’s needs, size, and complexity. For smaller sites with minimal updates, the Basic Plan may be sufficient. For more extensive needs, such as frequent updates, advanced security, or custom support, consider the Standard, Premium, or Ultimate Plans.